105 is the number for Police non-emergencies.
111 is the emergency number for Police, Fire and Ambulance.
You can use 105 to report things that have already happened that don’t need urgent Police assistance.
We encourage you to go online to www.police.govt.nz/use-105 to:
- Report any situation that doesn’t require immediate Police or Emergency Services attendance
- Request an update on a report already made or add to an existing report.
- Video clip for 105
If you need to talk to us then you can call 105. The number is available from both mobile and landline phones. It’s a free nationwide service available day and night for New Zealanders and overseas visitors. Some private, corporate or government agencies have their own private telephone systems that may not have been changed to allow the number 105 to be dialled. If you experience this, please call 0800 105 105.
You can also report anything in person at your local Police station.
What’s the best way or what’s the best number to contact Police on?
When to use 105
We encourage you to make a report online at 105.police.govt.nz, but you can also call us 24/7 on 105.
Use 105 to report things like:
- Your car or bike has been stolen
- Someone has vandalised your wall
- You’ve lost your wallet or phone, or your handbag was stolen at the library
- Someone broke into your car and might have taken something
- You’re a retailer and someone has shoplifted or driven off without paying for gas.
- You suspect a scam or drug dealing
- Your house has been burgled (if you think the burglar may still be in your home or running down the street, do not go inside – contact Police immediately by calling 111)
You can also use 105 to:
- Add information to your existing Police report
- Get in touch with your local Police station
If you can’t get through to 105 on your landline or mobile for any reason, please call 0800 105 105.